Privacy Policy
Your privacy matters to us at Lotus365. This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our services. We are committed to ensuring the confidentiality and security of your data. Please take the time to carefully read this policy to understand how we handle your information.
Information We Collect
Personal Information: During the registration process and while using our services, we may collect personal information such as your name, contact details, date of birth, and payment information. We only collect information necessary for providing our services and complying with legal requirements.
Usage Data
We automatically collect certain information about your interactions with our platform, including your IP address, device type, browser information, and browsing patterns. This information helps us improve our services and enhance your user experience.
Use of Information
Service Provision
We use the information we collect to provide and improve our services, including processing transactions, verifying your identity, and providing customer support. We may also use your information to communicate with you about updates, promotions, and other relevant information.
Personalization
Compliance with Legal Obligations
We may process your information to comply with applicable laws and regulations, including anti-money laundering, and know your customer obligations.
Data Sharing and Disclosure
Third-Party Service Providers: We may engage trusted third-party service providers to assist in delivering our services, such as payment processors or identity verification services. These providers have access to your information only to perform their designated tasks and are contractually obligated to keep your information confidential.
Legal Requirements
We may disclose your information if required by law, legal process, or governmental request. We may also disclose your information to protect our rights, safety, or property, as well as the rights, safety, or property of our users or others.
Data Security
Security Measures:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, access controls, and regular security audits.
User Responsibilities
While we take appropriate security measures, it is important for you to also maintain the security of your account by using strong and confidential login credentials, avoiding sharing your account information, and promptly notifying us of any unauthorized access or suspicious activities.
Data Retention
Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Closure
If you request to close your account, we will securely delete or anonymize your personal information, unless we are required by law to retain certain data.
Cookies
We use cookies and similar technologies to enhance your user experience and provide personalized features. Cookies are small text files stored on your device that enable us to recognize your preferences, track your activities, and improve our services.
Opting Out
You can manage your cookie preferences through your browser settings. However, note that disabling cookies may limit certain features or functionality of our platform.
Third-Party Links
Our platform may contain links to third-party websites or services not operated or controlled by Lotus365. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.
Updates to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to periodically review this policy for any updates.